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Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)
Working Location: South
Salary Package: SGD 4,000 + AWS
Employment Type: Contract
As an L1 Technical Support Associate, you are the frontline technical analyst for our system integration ecosystem. You are responsible for the initial investigation of API issues and the validation of critical service
requests.
Responsibilities:
· Perform initial investigation and forensic troubleshooting of API issues using logs and metrics from Datadog and AWS CloudWatch
· Trace Request IDs and Correlation IDs to identify failure points within the internal application stack
· Analyse JSON payloads, headers, and tokens to diagnose OIDC/OAuth 2.0 issues such as malformed JWTs, invalid signatures, and scope mismatches
· Differentiate between partner-side configuration issues and potential internal system failures before escalation to L2/L3 teams
· Resolve known issues using SOPs and prepare comprehensive technical evidence for escalations
· Validate and manage high-impact service requests including Production Certificate rotations, JWKS key rotations, and OIDC metadata updates
· Perform technical pre-checks on partner-provided configurations (e.g., JWKS URIs, metadata files) to ensure compliance with specifications
· Identify configuration risks that may result in partner downtime or security vulnerabilities
· Manage and track tickets within Zendesk in accordance with defined SLAs for response and resolution
· Monitor ticket queues, support volume, incident trends, and resolution metrics for operational reporting
· Provide regular reporting to management on support performance and recurring partner issues
· Collaborate with L2 teams to identify knowledge gaps and ensure Knowledge Base articles reflect current frontline troubleshooting trends
Requirements:
· Minimum Diploma in Computer Science, Information Technology, or related discipline
· At least 4 years of relevant experience in helpdesk, application support, or technical support roles
· Experience supporting REST APIs and troubleshooting API integrations in production environments
· Proficiency in using Datadog Log Explorer and AWS CloudWatch Logs for log analysis and troubleshooting
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
- All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Wong Siew Ting (Maeve) - R25127375
ScienTec Consulting Pte Ltd - 11C5781
We are seeking an organized and detail-oriented Business Analyst to support the successful rollout of a new CRM system.
Why You’ll Love Working Here
- Competitive Salary: Up to $6500
- Drive Transformation: Be at the forefront of digital transformation
- Collaborative Environment: Work closely with IT, business stakeholders, and leadership in a dynamic, cross-functional environment
Key Responsibilities
- Support data cleansing, preparation, and migration activities to ensure smooth system implementation
- Gather and document business requirements to help shape CRM configuration
- Assist in CRM implementation and support User Acceptance Testing (UAT)
- Support general data and visualisation requirements
- Contribute to internal communications related to CRM rollout and updates
Requirements
- At least 2 years’ experience in IT business analysis
- Bachelor’s degree in Information Technology, Business, or related field
- Hands-on experience in one or more project support, CRM systems
- Familiarity with project management tools (e.g., Jira, MS Project, Asana)
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elias Yeo (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781
- Serve as the pioneer to design and develop unified Salesforce CRM platform
- Opportunity to work on a modern Salesforce stack
- Hybrid work arrangement with positive culture
We are hiring for a Junior Salesforce Developer to join our team in developing and supporting an ongoing enhancement and evolution of Salesforce application.
- Salary up to $7,000 + Bonus
- Direct engagement under a Singapore government body
Responsibilities:
- Collaborate with product team to deliver enhancements across core modules including Account & Contact Management, Engagement Tracking and Case Management.
- Develop and implement custom applications, Salesforce Lightning Web Components (LWC), APEX, and Flows to meet business requirements.
- Work on integration workstreams involving Salesforce Connect, Salesforce IDR, and Odaseva (data backup).
- Collaborate with Salesforce Architect, Administrator, Business Analyst and Engineering team to ensure solutions are scalable, compliant, and aligned with organization security standards.
- Involve in sprint planning, code reviews, and deployment activities, ensuring high-quality releases through DevOps pipelines.
- Provide ongoing technical support and troubleshooting for deployed features, ensuring platform reliability and performance.
Requirements:
- min. Degree in Computer Science, Information Systems, or a related discipline.
- min. 1 year of Salesforce development experience, ideally within an enterprise or government environment.
- Proficiency in Salesforce Apex, Visualforce, and Lightning Web Components (LWC); familiarity with Salesforce APIs and integration practices.
- Salesforce Platform Developer I certification preferred.
If you’re ready to lead impactful government projects and advance your career in a forward-thinking environment, submit your resume today!
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
Contact you about potential opportunities.
Ng Kee Hung (Vickus) - R2091423
ScienTec Consulting Pte Ltd - 11C5781
Full Stack Software Engineer (Backend & Infra)
Our client is seeking a Full Stack Software Engineer with a strong focus on cloud infrastructure (AWS). You will enhance the e-signature platform backend systems, manage cloud deployments, and ensure secure, scalable, and maintainable services for public officers.
Why Join Us?
- Government Project
- Hybrid Work Arrangement (2 days WFH)
- AWS + Salary up to $10k /month
Work Location: Punggol
Requirements:
-
5+ years’ relevant experience
-
Degree/Diploma in Computer Science, Information Systems, or related
-
Hands-on experience configuring, customizing, and deploying web applications on AWS
-
Strong skills in Node.js (Typescript); basic experience in IaC, Python apps, Postgres
-
Problem-solving, ownership, adaptability, and strong communication skills
Role Expectations:
-
Design, deploy, and maintain cloud-based infrastructure
-
Collaborate with Product Managers, Tech Leads, and stakeholders
-
Apply modern engineering practices, automation, and secure coding
-
Participate in code reviews and technical analysis
Interested candidates may click on apply or apply via email to kenwi.g@scientecconsulting.com
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781
Software Engineer (Java) – Permanent | Hybrid Work Arrangement
Our client, a fintech company, is looking for a Java Developer with strong Java & Spring Framework skills. The role involves designing, developing, and maintaining web applications and microservices, collaborating with cross-functional teams, and ensuring high-quality solutions.
Why Join Us?
- Salary up to $ 7K/Month
- AWS + Variable Bonus
- Up to 18 days AL
Working Hours: 9:00AM - 6:00PM (Friday WFH)
Requirements:
-
Degree in Computer Science or equivalent
-
5+ years’ experience with Java, Spring Framework, RESTful APIs
-
Experience with JSP, JSF, SOAP, Web Services, MyBatis, Redis, RabbitMQ/ActiveMQ/JMS
-
Knowledge of HTML5, CSS, JQuery, Ajax, Tomcat, Oracle/MySQL, CI/CD tools
Nice to have: Cloud, Kubernetes, Kafka, Hadoop, Spark, Elasticsearch, ReactJS
Interested candidates may click on apply or apply via email to kenwi.g@scientecconsulting.com
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781