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Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)
Working Location: South
Salary Package: SGD 4,000 + AWS
Employment Type: Contract
As an L1 Technical Support Associate, you are the frontline technical analyst for our system integration ecosystem. You are responsible for the initial investigation of API issues and the validation of critical service
requests.
Responsibilities:
· Perform initial investigation and forensic troubleshooting of API issues using logs and metrics from Datadog and AWS CloudWatch
· Trace Request IDs and Correlation IDs to identify failure points within the internal application stack
· Analyse JSON payloads, headers, and tokens to diagnose OIDC/OAuth 2.0 issues such as malformed JWTs, invalid signatures, and scope mismatches
· Differentiate between partner-side configuration issues and potential internal system failures before escalation to L2/L3 teams
· Resolve known issues using SOPs and prepare comprehensive technical evidence for escalations
· Validate and manage high-impact service requests including Production Certificate rotations, JWKS key rotations, and OIDC metadata updates
· Perform technical pre-checks on partner-provided configurations (e.g., JWKS URIs, metadata files) to ensure compliance with specifications
· Identify configuration risks that may result in partner downtime or security vulnerabilities
· Manage and track tickets within Zendesk in accordance with defined SLAs for response and resolution
· Monitor ticket queues, support volume, incident trends, and resolution metrics for operational reporting
· Provide regular reporting to management on support performance and recurring partner issues
· Collaborate with L2 teams to identify knowledge gaps and ensure Knowledge Base articles reflect current frontline troubleshooting trends
Requirements:
· Minimum Diploma in Computer Science, Information Technology, or related discipline
· At least 4 years of relevant experience in helpdesk, application support, or technical support roles
· Experience supporting REST APIs and troubleshooting API integrations in production environments
· Proficiency in using Datadog Log Explorer and AWS CloudWatch Logs for log analysis and troubleshooting
· Exposure to Java or NodeJS environments will be advantageous
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Wong Siew Ting (Maeve) - R25127375
ScienTec Consulting Pte Ltd - 11C5781
We are looking for a skilled Full-Stack Developer to join our team in building and enhancing large scale real-time monitoring systems.
Why You’ll Love Working Here:
- Work on digital systems with wide national impact
- Hybrid Work Arrangements
- Up to S$6,000 + AWS
Key Responsibilities:
- Design and develop monitoring prototypes for ATM support systems, covering both frontend interfaces and backend logic
- Maintain technical documentation including system design and review, user guides, test plans, and system architecture
- Ensure the prototypes are scalable, maintainable, and aligned with software engineering best practice
- Implement test automation frameworks and CI/CD pipelines to streamline testing and deployment processes
To succeed:
- Experienced with RESTful APIs, microservices architecture, and database systems (SQL/NoSQL)
- Min. 2+ years of experience in full-stack web development
- Proficiency in C# is a must and a strong understanding of its ecosystems and the .NET (or .NET Core) framework
- Experience in frontend technologies such as HTML5, CSS3, JavaScript/TypeScript, and frameworks like React, Angular, or Vue.js
- Familiar with modern software practices including version control, automated testing, CI/CD pipelines, code reviews, and agile methodologies
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elias Yeo HongJie (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781
- Passionate in cultivating relationship with different stakeholders to drive adoption on AI related products
- Opportunity with work with different government stakeholders
- Hybrid work arrangement with supportive team members
Our team is spearhead the digital transformation, especially on AI related products that powered by Machine Learning & Artificial Intelligence.
We are hiring for an individual to run marketing campaigns and events to drive our product adoption rate.
- Salary up to $10k + AWS
- Comprehensive employment benefits (up to 21 days AL, medical coverage, etc)
Responsibilities:
- Engage with different government agencies to strategizing & planning, driving adoption, executing marketing campaigns & events.
- Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technology advancements, and a dynamic regulatory environment.
- Work closely with Product Managers to develop and mold comprehensive go-to-market strategies.
- Organize events, workshops, webinars and build business use cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency.
- Build the brand and awareness of the AI product.
Requirements:
- Experience in digital marketing such as email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.
- Capable in understanding technical concepts in IT product management.
- Excellent time management, marketing strategy & plan.
If you’re ready to lead impactful government projects and advance your career in a forward-thinking environment, submit your resume today!
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
Contact you about potential opportunities.
Ng Kee Hung (Vickus) - R2091423
ScienTec Consulting Pte Ltd - 11C5781
We are seeking an experienced Software Quality Engineer to help ensure the reliability, performance, and usability of our software products. You’ll work closely with developers, product managers, and other stakeholders to build high-quality solutions and continuously improve our testing practices.
Why You’ll Love Working Here
- Working with an innovative and collaborative team using modern technologies
- Salary up to S$9,000 + AWS
- Hybrid work arrangement
Responsibilities:
- Design, develop, and execute test plans, test cases, and test scripts
- Perform manual and automated testing across web, mobile, and/or backend systems
- Identify, document, and track defects
- Collaborate with engineering and product teams throughout the development lifecycle
- Contribute to improving QA processes, tools, and standards
- Validate bug fixes and verify releases before deployment
- Participate in requirement reviews and provide feedback from a quality perspective
Requirements:
- Min 3. years of experience in software quality assurance or testing
- Solid understanding of software development and QA methodologies
- Experience with manual testing and familiarity with test automation tools
- Knowledge of CI/CD pipelines
- Experience in testing APIs, performance, or security
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elias Yeo (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781
Software Support Engineer (Permanent)
Why Join Us?
- Hybrid work arrangement
- Up to 18 days AL + Medical Coverage
- AWS + Variable Bonus
Join our client as a Software / Application Support Engineer and be part of a team supporting business-critical applications used by global financial institutions. You’ll be the first point of contact for users, handling incidents, troubleshooting issues, and ensuring systems run smoothly in a fast-paced production environment.
This role is ideal for candidates looking to build a strong foundation in application support, fintech systems, and financial technology.
Working Arrangement
- Training Period:
Mon–Thu (9:00am – 6:00pm) | Fri Work from Home - Post-Training:
3-2-2-3 rotating shifts- Day Shift: 8:00am – 8:00pm
- Night Shift: 8:00pm – 8:00am (WFH)
Key Responsibilities
- Provide Level 1 application support to users and resolve incidents efficiently
- Perform issue analysis and step-by-step troubleshooting
- Communicate clearly with users, internal teams, and management
- Log and track incidents, root causes, and resolutions accurately
- Escalate complex issues to Tier 2 teams with proper documentation
- Maintain and improve support documentation and troubleshooting guides
- Collaborate with technical teams on system improvements and upgrades
- Identify opportunities to improve support processes and service quality
Requirements
- Diploma or Degree in Computer Science, IT, or related field
- Willingness to work rotating shifts, including weekends and public holidays
- Strong problem-solving and analytical skills
- Good verbal and written communication skills
- Exposure to fintech or financial systems (trading, payments, blockchain, capital markets) is a plus
- Basic knowledge of HTML, Java, or scripting languages is an advantage
Interested candidates may click on apply or apply via email to kenwi.g@scientecconsulting.com
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
- Contact you about potential opportunities.
- Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781
UI/UX Designer
- Working Hours: Mon-Fri (Hybrid Working Arrangement)
- Working Location: Central
- Remuneration Package: Up to $5,000 + AWS + Variable Bonus
Job Description
We are looking for a passionate and detail-oriented UI/UX Designer to join our team in crafting intuitive and engaging user experiences. You will play a key role in designing user interfaces that are not only visually appealing but also highly functional and user-centered. This role requires strong problem-solving skills, empathy for end users, and the ability to transform complex requirements into simple, elegant design solutions.
Responsibilities
- Design and deliver wireframes, user flows, mockups, prototypes, and UI components for web and mobile platforms.
- Create engaging and brand-consistent visuals such as graphics, illustrations, and icons to enhance the user interface.
- Conduct user research and usability testing to gather insights and validate design decisions.
- Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions for product direction, visuals, and user experience.
- Translate business requirements and user needs into interactive and accessible design solutions.
- Continuously iterate on designs based on user feedback, usability findings, and stakeholder input.
- Maintain consistency in visual elements and ensure alignment with design systems and brand guidelines.
- Stay updated with industry trends, UI/UX best practices, and emerging technologies.
Requirements
- Proven experience as a Digital Designer or in a similar role.
- Strong portfolio showcasing graphic, web, or UI designs.
- Preferably provide an online portfolio for initial review.
- Proficiency in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).
- Strong sense of aesthetics and attention to detail.
- Team player with excellent communication skills for effective collaboration.
- Exceptional time-management skills and ability to thrive in a fast-paced environment.
- Methodical approach to work, consistently meeting deadlines.
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781