Software Support Engineer

• Hybrid work arrangement
• Up to 18 days AL + Medical Coverage
• AWS + Variable Bonus

Join our client as a Software Support Engineer and play a key role in ensuring the smooth operation of business-critical applications used by global financial institutions and enterprises. You will be the first point of contact for users, providing timely troubleshooting, system support, and incident resolution in a fast-paced production environment.

This role offers hands-on exposure to fintech applications, trading systems, and modern software platforms, making it ideal for individuals looking to build a strong foundation in application support and financial technology.

Why Join Us?

• Working Arrangement:
  • Training Period: Mon–Fri 9:00am–6:00pm
  • Post-Training: 3-2-2-3 rotating shift (8:00am–8:00pm / 8:00pm–8:00am); night shifts are WFH
• Training Provided: Structured onboarding and continuous technical training
• Employment Type: Full-Time (Perm)

Key Responsibilities

• Provide first-level support to users by resolving application issues and service requests.
• Investigate and troubleshoot system problems to restore normal operations.
• Communicate with users and internal teams to ensure timely issue resolution.
• Log, track, and document incidents, causes, and solutions.
• Escalate complex issues to Tier 2 support teams when necessary.
• Maintain support documentation, troubleshooting guides, and user manuals.
• Work with technical teams on system enhancements and upgrades.
• Continuously learn and improve technical knowledge and support skills.
• Suggest and implement improvements to support processes and service quality.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Willing to work rotating shifts, including weekends and public holidays.
• Strong troubleshooting and problem-solving skills.
• Good verbal and written communication skills.
• Experience supporting fintech or financial applications is an advantage.
• Basic knowledge of programming or scripting languages such as HTML or Java.

Interested candidates may click on apply or apply via email to kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781

We’re looking for a Full Stack Engineer to design, build, and maintain secure, scalable digital solutions for a government digital transformation initiative with nationwide impact.

Why Join Us:

• Contribute to Government Projects
• Hybrid Work Arrangements
• Up to S$10,000 + AWS

Key Responsibilities:

• Design, develop, and maintain secure, scalable web-based applications
• Build responsive front-end interfaces and robust backend services
• Develop and integrate RESTful APIs with internal and external systems
• Participate in system design discussions, code reviews, and technical documentation and ensure application performance, security compliance, and reliability
• Maintain technical documentation including system design and review, user guides, test plans, and system architecture

To Succeed:

• Min. 4 years of experience in Full Stack Software Development, with expertise in React and Node.js or similar
• Experience with Serverless tools, containers or AWS (Amazon Web Services)
• Proficiency in JavaScript, with preference for TypeScript experience
• Experience in regulatory, government, or compliance-heavy environments
• Strong foundation in software architecture and design patterns
• Experience with AI is highly advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elias Yeo HongJie (Outsourcing Team)

ScienTec Consulting Pte Ltd - 11C5781

We’re seeking a Full Stack Engineer to design, build, and maintain secure, scalable digital solutions that support a nationwide government digital transformation initiative.
 
Why Join:

• Contribute to government projects
• Salary up to S$11,000 + AWS  / Up to 21 days AL + Birthday Leave
• Hybrid work setup that supports work-life balance

Key Responsibilities:

• Design, develop, enhance, and maintain enterprise applications across legacy and modern technology platforms.
• Analyse business requirements and implement system enhancements, integrations, APIs, and database solutions to support critical business processes.
• Contribute to application modernisation initiatives, including cloud adoption, platform upgrades, code refactoring, and architectural improvements.
• Troubleshoot production issues, perform root cause analysis, and implement effective solutions to ensure system stability, reliability, and performance.
• Collaborate with cross-functional teams throughout the SDLC, applying best practices in secure coding, testing, CI/CD, and technical documentation.

Requirements:

• 3+ years’ relevant experience in Full Stack Development
• Degree/Diploma in Computer Science, Information Systems, or related
• Strong expertise in Backend Development using Java, JSP, PL/SQL, Shell Scripting, and enterprise application frameworks.
• Experience in Frontend Development using JavaScript and web-based application technologies.
• Experience with SQL, Oracle Database, MySQL, database optimisation, and query development.
• Experience with Cloud & DevOps Technologies including AWS Cloud, Git, CI/CD pipelines, automated testing, release management, and Agile software delivery practices.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Shirley Hang (Outsourcing Team)

ScienTec Consulting Pte Ltd - 11C5781

Senior AI/ML Engineer (Agentic Systems)

• Working Hours: Mon-Fri (Hybrid)
• Location: Pasir Panjang
• Remuneration: Up to $10,000 + AWS

About the Role

We are seeking a skilled and experienced Software Engineer with a genuine enthusiasm for Generative AI to join our GenAI team. In this position, you will play a central role in building out a scalable Agentic Framework — tackling complex LLM orchestration challenges, integrating external tools and services, establishing agent observability, and designing the backend infrastructure that underpins our AI-powered applications. If you enjoy solving intricate orchestration problems and are comfortable leveraging AI-assisted development practices to accelerate delivery, we'd love to hear from you.

Key Responsibilities

• Agentic Orchestration & Development: Architect and implement advanced orchestration layers using Python-based frameworks such as LangGraph and n8n, as well as cloud-native AI services like AWS Bedrock Agents. Expand agent capabilities by developing and integrating new "skills" and third-party API tool calls.
• Advanced RAG & Cloud Integration: Design and optimise Retrieval-Augmented Generation (RAG) pipelines. Work extensively with large language models via the AWS ecosystem (Bedrock) and internal government API gateways, with a strong focus on context window management and embedding strategies.
• Platform & Marketplace Architecture: Build the backend architecture for an AI capabilities marketplace — enabling users to securely publish, version, share, and manage datasets, custom document chatbots, AI agents, and agentic skills.
• Backend & API Engineering: Develop robust, scalable backend services and APIs. Design and maintain relational databases (PostgreSQL) to support application state management and complex AI workflows.
• Vector Search & Data Handling: Manage and tune search and retrieval mechanisms using vector databases and search engines (e.g., OpenSearch) to maximise retrieval accuracy and minimise latency.
• Agent Observability & Evaluation: Instrument AI agents with telemetry to track metrics such as token consumption, response latency, and tool-call outcomes. Develop evaluation mechanisms to assess LLM output quality and reduce hallucinations.
• AI Guardrails & Enterprise Security: Implement security controls around LLM usage, including defences against prompt injection, data masking, and output filtering — ensuring full compliance with government data privacy requirements.
• Data Pipelines & Platform Support: Design and maintain data ingestion and processing pipelines (ETL) to supply and refresh vector databases.
• Full-Stack Collaboration: Partner closely with frontend engineers and UI/UX designers to integrate AI backend processes with React and Next.js frontends.

Qualifications

• Experience: At least 5 years of software engineering experience, with a strong foundation in backend development, API design, and system architecture.
• GenAI/LLM Proficiency: Demonstrated hands-on experience building production applications using AI middleware and orchestration frameworks (e.g., LangChain, LlamaIndex, LangGraph), as well as managed LLM services.
• Cloud Expertise: Solid familiarity with major cloud platforms. Hands-on knowledge of AWS services — particularly Bedrock, Bedrock Agents, and OpenSearch — is strongly preferred; equivalent experience on Azure or GCP will also be considered.
• Database Skills: Strong working knowledge of relational database systems, particularly PostgreSQL, along with a solid understanding of vector database concepts.
• Modern Development Practices: Practical understanding of frontend frameworks (React/Next.js); ability to apply AI-assisted coding tools to accelerate development while upholding rigorous standards for code quality, security, and debuggability.

As a Digital Business Analyst, you will support the Chief Information Officer and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives.  You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills.  You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

Working Hours: Mon-Fri

Working Location: Central, Singapore

Job Type: Contract

Salary Package: Up to $9,000 (basic) + AWS

What You Will Be Working On

• Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.
• Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.
• Evaluate and recommend technologies (including AI tools), aligning with GovTech's technology directions and WOG central solutions, through hands-on experimentation.
• Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.
• Ensure system readiness for deployment and analyze the impact of changes.
• Assist the CIO in identifying digital transformation opportunities.
• Define product vision, roadmap, and objectives aligned with business strategy.
• Communicate product strategies and use data to inform decisions.

What We Are Looking For

• Experience in at least one full software/product development cycle (Agile preferred).
• Strong analytical, problem-solving, and influencing skills.
• Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions
• Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

• Past development or consulting experience.
• Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

• Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.
• Experience working with Agile tools such as Figma, Miro, or JIRA
• Knowledge of data analytics and product metrics
• Certification such as Scrum Master or Product Owner is a plus
• Experience to rapid application development platforms such as OutSystems
• Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platform

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Employment Type: Contract (1 year renewable, with potential for conversion)

Working Hours: Monday to Thursday (8.30am –6.00pm), Friday (8.30am – 5.30pm) (Hybrid Working Arrangement)

Location: One North

Salary: Up to SGD 5,300

We are seeking an experienced IT Systems Project Manager to manage enterprise application infrastructure while ensuring compliance with IT governance, risk management, audit readiness, and security requirements. The role will be responsible for supporting infrastructure projects, maintaining operational stability, managing system changes, and overseeing governance and assurance activities across multiple enterprise systems. This position requires close collaboration with business stakeholders, vendors, system owners, and IT teams to ensure systems remain secure, reliable, and audit-ready.

Key Responsibilities

• Lead the planning, deployment, maintenance, and support of enterprise application infrastructure, including Windows Server environments, SQL Server clustering, VMware virtualization platforms, and cloud services.
• Manage and support AWS and Azure cloud platforms, including IaaS, PaaS, and SaaS services.
• Collaborate with stakeholders to gather business and technical requirements and design infrastructure solutions aligned with organisational standards.
• Oversee daily infrastructure operations, ensuring system availability, reliability, performance, and security.
• Manage infrastructure budgets, maintenance contracts, and vendor relationships to ensure cost-effective service delivery.
• Conduct periodic system criticality assessments and maintain documentation relating to business impact, security classification, and operational criticality.
• Perform system risk assessments covering security, operational, availability, and data protection risks, and coordinate remediation activities.
• Maintain governance documentation, architecture compliance records, technical artefacts, and audit evidence repositories.
• Coordinate system audits, manage audit findings, track remediation activities, and support compliance reporting.
• Manage system changes, enhancements, upgrades, and remediation initiatives throughout the change lifecycle.
• Ensure all changes comply with architecture, security, governance, and compliance requirements before implementation.
• Support vulnerability assessments, penetration testing reviews, security remediation efforts, and overall system health monitoring.
• Establish and maintain disaster recovery (DR) and cyber incident recovery processes for assigned systems.
• Coordinate disaster recovery planning, testing, recovery documentation, and post-incident reviews.
• Manage system integration certificates, API keys, and authentication artefacts, ensuring timely renewal and compliance with security policies.
• Conduct periodic access reviews, analyse access logs for anomalies, and coordinate remediation actions where required.
• Ensure timely deprovisioning of user accounts for transferred or departed personnel in accordance with security policies.
• Prepare governance reports, risk updates, project status updates, and compliance dashboards for stakeholders and management.
• Coordinate with vendors, project teams, system owners, security teams, and auditors to ensure successful project and operational outcomes.

Requirements

• Degree/Diploma in Information Technology, Computer Science, Information Systems, or a related discipline.
• At least 5 years of experience in infrastructure engineering, enterprise systems management, IT governance, or security-related roles.
• Strong experience managing Windows Server, SQL Server, VMware, and enterprise application infrastructure.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement) 

Salary Package: Up to SGD 11,000 + AWS 

Employment Type: Contract (1 year renewable with chances of conversion)

We are a growing technology team within the government sector seeking a seasoned Full Stack Engineer to maintain, scale, and expand our enterprise-grade Generative AI and agent orchestration platform.

Responsibilities: 

• Lead the end-to-end development of the AI platform. Design and implement robust User Management modules (handling session logic, SSO/SAML, concurrent login protection) and Analytic Dashboards from the ground up.
• Build out the UI and business logic for our internal AI Marketplace. Implement complex Role-Based Access Control (RBAC) and tenant isolation to allow users to securely publish, share, and manage access to custom document chatbots, datasets, and agentic skills in compliance with the corporate policies.
• Collaborate with the GenAI team to integrate and design dynamic component-driven interfaces (Generative UI) that render bespoke frontend widgets based on the specific "skills," code interpreters, or 3rd-party APIs the AI agent chooses to invoke.
• Track token usage metrics (input/output across different LLMs), bot performance, user engagement and other performance measures. Build rich data visualization components to support platform admins and lay the frontend groundwork for upcoming data platform and pipeline integration.
• Design and maintain complex relational database schemas in PostgreSQL to support multi-version Bot/Agent workflows, unified permissions, and sliding-window chat histories.
• Maintain zero-trust architecture. Ensure robust input sanitization and integrate AWS KMS for secure JWT handling, aligning with stringent government data security standards.

Requirements: 

• Minimum 5+ years of software engineering experience with a strong, proven track record in both complex frontend and backend development.
• Advanced knowledge of React and Next.js (App Router, Server Components). Mastery of state management for persistent streaming. Experience with the Vercel AI SDK or building Generative UIs is a massive plus.
• Deep expertise in Python and FastAPI (asynchronous programming, middleware, background tasks, API integrations).
• Practical experience with AWS services (S3, IAM, Lambda, DynamoDB).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
    • Contact you about potential opportunities.
    • Delete personal data as it is not required at this application stage.
    • All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
         
Wong Siew Ting (Maeve) - R25127375
ScienTec Consulting Pte Ltd - 11C5781

We are seeking a Product Manager (Product Ops) to drive operational excellence across our product ecosystem and ensure smooth execution of product initiatives at scale.

You will partner closely with product, engineering, data, and customer success teams to streamline product workflows, improve delivery processes, and enhance product adoption.

• Working Hours: Mon-Fri
• Working Location: Central
• Job Type: Contract
• Salary Package: Up to $9,000 (basic) + AWS

Key Responsibilities:

• Own product operations processes including release coordination, roadmap tracking, and product performance reporting
• Partner with cross-functional teams to ensure timely and high-quality product delivery
• Define and track product KPIs, usage metrics, and operational dashboards
• Identify inefficiencies in product workflows and drive process improvements
• Support product lifecycle management from ideation to launch and iteration
• Enable product teams with tools, documentation, and governance frameworks

Requirements:

• 4–7 years in product management, product operations, or program management
• Strong analytical skills with experience in product metrics and data tools
• Familiarity with Agile/Scrum environments
• Excellent stakeholder management and communication skills
• Experience with tools like Jira, Confluence, Mixpanel, or Amplitude is a plus

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are seeking a detail-oriented and proactive Business Analyst to join our team. You will act as the bridge between business stakeholders and technical teams, ensuring requirements are clearly defined, documented, and translated into actionable solutions that drive business outcomes. 

Working Location: WEST

Responsibilities:

• Serve as the primary point of contact between business users, IT stakeholders, and technical teams for system enhancement and workflow automation initiative
• Gather, analyse, and document business requirements from various stakeholders
• Design and document business processes, workflow requirements, user journeys, and functional specifications
• Work closely with technical teams to assess solution feasibility and recommend appropriate approaches

Requirements

• Bachelor’s degree in Business, IT, or a related field
• Proven experience as a Business Analyst in enterprise IT environments
• Experience facilitating workshops, requirement gathering sessions, and UAT activities.
• Strong documentation skills with the ability to produce business requirements, functional specifications, and process workflows
• Exposure to or hands-on experience with ServiceNow, particularly in areas such as workflow automation, service request management, IT Service Management (ITSM)

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.
  
  

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elias Yeo, Outsourcing Team
ScienTec Consulting Pte Ltd - 11C5781