Job title: UX Researcher and Service Designer

Job Description

We are seeking a passionate Service Design & User Research Specialist to lead user research and service design initiatives. 

Why You’ll Love Working Here

  • Up to S$9,000 + AWS
  • Hybrid Work Arrangements
  • Government Projects

Responsibilities

  • Plan and execute in-depth qualitative research through stakeholder interviews, observational studies, and ethnographic methods to uncover user needs and behavioural insights
  • Conduct user research to understand the needs and challenges to make informed design decisions
  • Manage stakeholder requirements and incorporate them into the product design
  • Develop detailed user journeys and service blueprints that illuminate current-state experiences and future-state opportunities

Requirements

  • Min. of 5 years experience in service design, UX research, or related user-centred design disciplines
  • Experience with large-scale enterprise and B2B products and services
  • Proficiency in design tools e.g., Figma
  • A portfolio (Website, PDF, Google Slides, Figma, etc.) that demonstrates your design process

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This authorizes us to:

  • Contact you about potential opportunities
  • Delete personal data as it is not required at this application stage

Elias Yeo HongJie (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781