Job title: Desktop Engineer

Job Description

Desktop Engineer

Our client is looking for a dedicated Desktop / IT Support Engineer to provide end-to-end technical support in a highly sensitive and confidential environment.

  • Permanent Role
  • Fully sponsored IT certifications
  • Structured training provided

Key Responsibilities

  • Provide Level 1 to Level 3 IT support (helpdesk and on-site)
  • Install, configure, and maintain computer hardware, operating systems, and applications
  • Troubleshoot hardware, software, and network issues
  • Manage incidents, service requests, and escalations within SLA
  • Set up and manage user accounts, access rights, and password resets
  • Support daily IT operations and infrastructure tasks
  • Assist in new system rollouts and project implementations
  • Prepare basic documentation and reports
  • Coordinate with vendors and internal teams when required
  • Conduct basic equipment and electrical safety checks

Requirements

  • Minimum Diploma in IT or related field
  • At least 2 years of IT support experience
  • Experience handling L1–L3 support
  • Good communication skills
  • Positive attitude and strong team player
  • Able to work in a confidential and security-focused environment

Technical Skills (Preferred)

  • Windows 7/10 and Microsoft 365 support
  • Apple macOS troubleshooting
  • LAN/WAN networking basics
  • Desktop and laptop troubleshooting
  • Exposure to servers, infrastructure, and basic networking concepts

Certifications (Good to Have)

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Security+
  • CompTIA Linux+
  • MCSA or Microsoft certifications
  • Apple macOS certifications

 

Interested candidates may click on apply or apply via email to kenwi.g@scientecconsulting.com

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

  • Contact you about potential opportunities.
  • Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Kenwi Goh Jian Wee – R26159880
ScienTec Consulting Pte Ltd - 11C5781