Job title: IT Operations Support Engineer (.Net / Java / Python)

Job Description

We are looking for an experienced IT Operation Support Engineer to support and maintain critical application systems, ensuring smooth operations and high system availability. Join our dynamic team and contribute to significant government projects!

  • Opportunity to develop skills in software development, troubleshooting, and application support.
  • Be part of a team ensuring mission-critical applications run smoothly.
  • Competitive salary and benefits package. (Basic + Bonus)

 

Key Responsibilities:
  • Maintain smooth operation of application systems, ensuring they remain in good working condition.
  • Provide support for new application systems upon onboarding.
  • Respond promptly to production emergencies, including server crashes and application failures, as per defined SLAs.
  • Perform routine health checks and escalate abnormalities to the project manager.
  • Troubleshoot issues in collaboration with system engineers, DBAs, and vendors.
  • Follow through on issue resolution and complete documentation as required.
  • Assist users and respond to operational support queries.
  • Liaise with helpdesk, end-users, and external vendors during incidents and problem resolutions.
  • Provide standby/off-hours support, including weekends and public holidays, for critical maintenance or upgrade activities.

 

Job Requirements:

  • Degree in Information Technology, Computer Science, or equivalent.
  • At least 3 years of hands-on experience in software development and maintenance.
  • Proficiency in backend and frontend technologies such as ASP.NET, C#, Python, Java, JavaScript, Bootstrap, and .NET Entity Framework.
  • Experience in developing RESTful web services and API integrations.
  • Strong knowledge of Microsoft SQL Server for database queries and optimizations.
  • Experience with cloud computing and hosting concepts (AWS, Azure).
  • Hands-on experience in system integration, batch scripting, and automation.
  • Familiarity with message queuing systems (RabbitMQ, Redis) and real-time event-driven architectures.
  • Strong troubleshooting and problem-solving skills to diagnose system issues effectively.

 

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Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781