Job Description

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central 

Salary Package: Up to $8.5k + AWS

Employment Type: Contract

Key Responsibilities:

• Oversee the day-to-day operations of IT infrastructure, including servers, hosting environments, network infrastructure, end-user computing (EUC), and data centre operations.
• Manage and coordinate third-party vendors, facilities management providers, and IT service partners supporting infrastructure and EUC services.
• Plan and implement infrastructure projects to ensure service delivery meets availability, continuity, performance, and capacity requirements.
• Ensure compliance with internal IT policies, security standards, and operational procedures.
• Manage IT infrastructure projects, including planning, execution, and stakeholder coordination.
• Take overall responsibility for hardware, software, and subscription maintenance contracts related to infrastructure and data centre operations.
• Manage the procurement, leasing, and lifecycle management of end-user computing devices.
• Work closely with vendors and internal teams to deploy infrastructure solutions and end-user devices to business users.
• Lead IT infrastructure procurement activities, including requirements definition, tender/RFP preparation, evaluation, recommendation, and contract award.
• Manage and resolve infrastructure-related incidents and problems, ensuring timely root cause analysis and resolution.
• Ensure high availability and reliability of infrastructure systems and data centre facilities.
• Monitor infrastructure performance and conduct system and log reviews to identify potential issues proactively.
• Track and ensure audit findings and compliance gaps are addressed within agreed timelines.
• Coordinate and monitor security vulnerability remediation activities in collaboration with security and infrastructure teams.
• Plan, coordinate, and execute annual IT resilience activities, including table-top exercises and disaster recovery (DR) testing.
• Maintain and oversee disaster recovery plans, ensuring systems are tested regularly and recovery objectives are met.

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

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Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781