Job title: Junior Business Analyst

Job Description

Working Hours: Monday - Thursday(8.30am - 5.45pm), Friday (8.30am - 5.15pm)
Working Location: Pioneer MRT
Salary Package: Up to $4,200
Employment Type: Full-time contract (1 year renewable with chances of conversion)

Business Analysis and Digital Transformation

  • Engage users to understand their needs and translate them into clear, actionable business requirements for internal teams and vendors.
  • Support digital transformation projects by reviewing existing processes and identifying opportunities to simplify, improve or automate manual work.
  • Prepare user stories, process flows and requirements documentation for new systems, features and enhancements.
  • Support workshops, maintain requirements and action logs, and follow up on outstanding items to keep projects moving.
  • Prepare test scenarios and scripts, coordinate user acceptance testing, record results, and track defects through resolution.
  • Help develop user communications, training materials and rollout support for new systems and changes.

Systems,Data, and Programming Support

  • Provide Level 2 support for issues raised by users,investigate possible causes, and work with Central IT, Enterprise IT or vendors on resolution.
  • Perform system configurations using low-code tools and support system changes and enhancements through testing, defect logging and post-implementation checks.
  • Use Excel and SQL scripting to extract, clean, reconcile and analyse data for operational reviews and reporting.
  • Assist with data preparation, cleansing and migration activities when needed.
  • Monitor data quality and system performance and flag unusual trends or issues for follow-up.

Documentation and Knowledge-Based Support

  • Initiate and maintain process documentation, system specifications, user guides, quick-reference guides and FAQs.
  • Keep project and system documentation organised, current and easy for the team to retrieve.
  • Capture meeting notes, decisions and follow-up actions clearly.

Requirements

  • A degree in Computer Science, Information Systems,Information Technology or a related discipline.
  • Ability to understand user needs and document requirements clearly and accurately.
  • A basic understanding of the system development lifecycle,from requirements and testing through to rollout and support.
  • Good working knowledge of Excel. Exposure to SQL, Python, VBA,or low-code tools would be an advantage. Familiarity with Denodo or Snowflake is a bonus.


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Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781