Job Description
Operations Engineer (Desktop)
- Working Hours: Monday - Friday
- Working Location: Central
- Remuneration package: Up to $6k + AWS
Responsibilities:
- Work with Product Owner and Product Principals to manage, deliver and operate the network management platform resided in the Cloud to upkeep and strengthen the network services to enhance user experience
- EUCD Environment, D1/D2 support
- Manage and operate the network management platform to achieve a standardisation of network services to all Public Service agencies and greater satisfaction of the network services
- Work with our Central ICT Infra capability centres to manage and operate the on-prem components of the network management platform
- Proactively identify and troubleshoot issue in end-to-end manner
- Analyze root cause to acquire learnings and to feedback to the specific Product Principal and Public Service agencies
- Document the requirement and specification to address the needs for all Public Service agencies
Requirements:
- Minimum 2 years of relevant working experience in managing and operating enterprise level ICT infrastructure for network services
- Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as Secure Service Edge (SSE)
- Proactive and dedicated individual with good network troubleshooting skill
- Good communication skills, both oral and written
Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781