Job title: Application Support Engineer (Work from Home) J39895
Job type: Permanent
Emp type: Full-time
Location: SG
Job published: 13 Jan 2023
Job ID: 39895

Job Description

Hiring for L1 application support engineer (Mainly internet/web application) to join a well-established software company:

  • Salary package up to $4,000 + AWS + VB (approx. 2-3 months bonus)
  • 12-hours shift arrangement with 3-2-2-3 working pattern (working from home during night shift) - no need standby after working hours
  • Dynamic & fun working environment
  • Office Location: Tanjong Pagar


  • Work on 24/7 shift providing level 1 web-based application support.
  • Maintain a knowledge base of known defects, issues, process, techniques
  • Train users on applications and help them to resolve application issues
  • Update & manage tickets raised appropriately via company ticketing system
  • Conduct & support client application testing, then collect & summarize test result


  • Min diploma in Computer science or any relevant discipline
  • Experience in supporting web-based application
  • Familiar with IT Service Management (ITSM) activities (handling incidents, log tickets, escalation, etc)
To apply, please send your updated resume to by indicating Job ID J39895 to fasten the process.

Ng Kee Hung (Vickus) - R2091423

ScienTec Consulting Pte Ltd – 11C5781