Job title: Software Application Support Engineer J38208
Job type: Permanent
Emp type: Full-time
Location: singapore
Job published: 04 Aug 2022
Job ID: 38208

Job Description

Permanent opportunity to work with a well established software hub in Singapore:

  • Exploring to Gaming industry & web-based application
  • 12-hours shift arrangement with 3-2-2-3 working pattern (working from home during night shift)
  • No standby is needed, working with supportive colleagues in a team
  • Salary package up to $4,500 + AWS + VB (approx. 2-3 months bonus)
  • Great working environment

Responsibilities:

  1. Provide L1 web application support by identify & document user / system issues
  2. Maintain a knowledge base of known defects, issues, process, techniques, etc
  3. Update & manage problem ticket appropriately via company ticketing system
  4. Conduct & support client application testing, then collect & summarize test result
  5. Train users on applications and help them to resolve application issues

Requirements:

  • min. Diploma in any relevant discipline
  • Experience in supporting web-based application
  • Familiar with IT Service Management (ITSM) activities (handling incidents, log tickets, escalation, etc)
  • Comfortable with shift arrangement 

To apply, please send your updated resume to spvn@scientecpersonnel.com by indicating Job ID J38208 to fasten the process.

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We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

Ng Kee Hung (Vickus) R2091423

11C5781 ScienTec Consulting Pte Ltd